Another client with rat problems
This call came about because the client was hearing noises in their cavity walls. There were lots of rat droppings in the loft but no sign of entry from the outside of the property – this had all the indications that rats were getting in from a damaged sewer. A CCTV inspection of the drains shows the fault: the wall of the pipe has collapsed and that’s allowing rodents to climb out of the sewer and up into the foundations of the house. From there, they were able to get into the cavity and then up into the loft.
Update: the outcome
The client submitted our report to their insurance company who have accepted the claim and a repair is now underway. A good result!